Support for VuSpex CLICK
Getting Started
Account
Compatibility
Troubleshooting
Video Tutorials
Watch all the video tutorials for VuSpex CLICK! A great place to begin.
Create a New Account From an Email Organization Invite
Create a Google Chrome Launch Icon
Connecting the Inspector & Field Agent
Use Case – Pre-Inspection Residential Home Care
NEW! Offline Field Report
Troubleshooting VuSpex CLICK
- Restart the phone before the inspection
- If you called the mobile user, hang up the audio call first before starting the virtual inspection.
- Use headphones (with a mic) on the phone to prevent audio issues
- If there are mobile web browser permission related issues, then install VuSpex GO
- No need to launch the app or create an account
- On iOS, the VI will auto-launch the GO app
- On Android, the text link will present a choice to open in the browser or GO app.
- Select GO to launch in GO, and allow all permissions.
Try SNAP Photo Inspections for VuSpex CLICK!
Check out the YouTube video to see how it works.
https://youtu.be/bw6kxlIcMcY
To enable the SNAP Photo Inspection, check the little box that says SNAP, located under the “INSPECT NOW” button.
- Use SNAP (Beta)
- Call the person on the phone first to establish audio
- Send the text message invite by toggling the SNAP button in the CLICK dashboard
- Walk them through the inspection, having them snap photos. Instruct them to take more or better photos to get what you need.
- Click the “End Session” button to end.
- The photos are available in the zip format or the PDF report immediately.