CLICK Support

• Restart the phone before the inspection
• If you called the mobile user, hang up the audio call first before starting the virtual inspection.
• Use headphones (with a mic) on the phone to prevent audio issues
• If there are mobile web browser permission related issues, then install VuSpex GO
  • No need to launch the app or create an account
  • On iOS, the VI will auto-launch the GO app
  • On Android, the text link will present a choice to open in the browser or GO app.
  • Select GO to launch in GO, and allow all permissions.

Try SNAP Photo Inspections for VuSpex CLICK!

Check out the YouTube video to see how it works.
https://youtu.be/bw6kxlIcMcY

To enable the SNAP Photo Inspection, check the little box that says SNAP, located under the “INSPECT NOW” button.

• Use SNAP (Beta)
  • Call the person on the phone first to establish audio
  • Send the text message invite by toggling the SNAP button in the CLICK dashboard
  • Walk them through the inspection, having them snap photos. Instruct them to take more or better photos to get what you need.
  • Click the “End Session” button to end.
  • The photos are available in the zip format or the PDF report immediately.