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Privacy Policy

General

Protecting your private information is our priority. This Statement of Privacy applies to https://vuspex.com/ and VuSpex Virtual Inspections and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to VuSpex Virtual Inspections include https://vuspex.com/ and VuSpex. The VuSpex website is a software service site. By using the VuSpex website, you consent to the data practices described in this statement.

Who we are

Our website address is: https://vuspex.com.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, VuSpex may collect personally identifiable information, such as your:

If you purchase VuSpex’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

VuSpex collects and uses your personal information to operate its website(s) and deliver the services you have requested.

VuSpex may also use your personally identifiable information to inform you of other products or services available from VuSpex and its affiliates.

Send an email to support@vuspex.com to formally request to have your personal data removed.

Sharing Information with Third Parties

VuSpex does not sell, rent or lease its customer lists to third parties.

VuSpex may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to VuSpex, and they are required to maintain the confidentiality of your information.

VuSpex may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on VuSpex or the site; (b) protect and defend the rights or property of VuSpex; and/or (c) act under exigent circumstances to protect the personal safety of users of VuSpex, or the public.

Tracking User Behavior

VuSpex may keep track of the websites and pages our users visit within VuSpex, in order to determine what VuSpex services are the most popular. This data is used to deliver customized content and advertising within VuSpex to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by VuSpex. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the VuSpex website.

Use of Cookies

The VuSpex website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize VuSpex pages, or register with VuSpex site or services, a cookie helps VuSpex to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same VuSpex website, the information you previously provided can be retrieved, so you can easily use the VuSpex features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the VuSpex services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

However, VuSpex Virtual Inspections does utilize embedded location data (EXIF GPS) in order for the location verification to function properly for Virtual Inspections and Offline Inspection Submittal.

Contact Forms

Personal data is captured when a user of the website submits personal information via the contact form. VuSpex keeps contact form submissions for use in the sales and marketing of VuSpex software products. VuSpex does not use contact form submissions to market to you in annoying ways that you would not expect and does not sell or resell your personal information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Security of your Personal Information

VuSpex secures your personal information from unauthorized access, use, or disclosure. VuSpex uses the SSL protocol for this purpose.

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

Send an email to support@vuspex.com to formally request to have your personal data removed.

Children Under Thirteen

VuSpex does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, VuSpex may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from VuSpex, you may opt-out of such communications by clicking on the UNSUBSCRIBE button.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

VuSpex reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

VuSpex welcomes your questions or comments regarding this Statement of Privacy. If you believe that VuSpex has not adhered to this Statement, please contact VuSpex at:
VuSpex Virtual Inspections
125 Hangar Way, Suite 210
Watsonville, California 95076
Email Address: info@vuspex.com
Telephone number: (831) 588-8301

Effective as of August 06, 2020