WebRTC Troubleshooter

Test your WebRTC connection here:


  • Only Chrome and Firefox browsers are supported.
  • Click to allow permissions if prompted.
  • Click the “START” button to begin.
  • Run this test on the devices you are doing your inspection with.
  • The test takes about 90 seconds to complete.

What should I do after running the test?

You should see green colors and checkmarks, and possibly some yellow colors and triangular exclamation points.

Let us know if you see any red colors and red “X” marks.

Generally, we are primarily concerned with the Throughput section.

  • At the bottom of the screen, click on the “Date throughput” and “Video bandwidth” sections to expand the window
  • Note the “[ OK ] Transmitting at XYZ.xyz kbps.” number.
  • Minimum requirements: at least 300 kbps.

Example of a WebRTC Troubleshooter test result

Virtual Inspection Software - VuSpex Screen Shot 2021 11 10 at 2.01.09 PM