Internet Connection

Test your internet speed here: 

Virtual Inspection Software - VuSpex Ookla Internet Speed Test

What do these numbers mean?

  • Higher is better.
  • We recommend 10-15 Mbps download and 3 Mbps upload speeds, for a better video call.
  • Minimum requirements: at least 0.30 Mbps (300 Kbps) download and upload speeds.

What can I do to improve my internet connection?

Outdoor, rural, or cellular only areas:

  • Consider using a mobile hotspot if possible.
  • Restarting your phone sometimes helps.
  • Talk to your Inspector or Agency about offline inspections.

At home:

  • Unplug your modem and router, wait a minute or two and plug them back in.
  • Restart your computer or phone.
  • Call your Internet provider and talk to them about increasing your Internet speed.
  • Upgrade your Internet Wi-Fi modem and router hardware.
  • Discuss adding Wi-Fi (mesh) extenders to expand the range of your Wi-Fi, especially if your inspection is far away from your Wi-Fi source
  • Update your computer and phone if they are more than 6 or so years old.