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Agency Beta Testing

Thank you for participating in our beta-test program. 

We strive to ensure maximum product quality and this program verifies the new software works properly in the myriad of customer configurations that we support. 

IMPORTANT!

If you are unable to perform beta-testing, please delegate this task to a capable member of your team.

* Do not avoid or skip testing as it may lead to service disruptions upon production release.

What should I beta-test?

New features, additions, changes, and fixes outlined in our RELEASE NOTES email sent to you prior to production releases.

  • See the RELEASE NOTES for a summary of changes. Check your email.
  • Sign-in to your Inspector and Contractor accounts and use your test permit.
  • Play the role of an Inspector and Contractor for testing purposes.

Inspector

Sign into VuSpex at the Inspector Portal to test:

  • Request Inspection, Virtual Inspections, and Offline Submittal

Sign in here https://beta.vuspex.com

  • Did you receive the Contractor’s Requested Inspection?
    • If so, schedule the inspection.
  • Do a virtual inspection with the Contractor.
  • Schedule an Offline Inspection for the Contractor.
  • Did you receive the Contractor’s Offline Inspection?
    • If so, result the inspection.
  • Did you receive the expected email notifications?

Contractor

Sign into VuSpex at the Contractor Portal to test:

  • Request Inspection and Offline Inspection Submittal

(*use the web portal, not the mobile app)

Sign in here https://beta.vuspex.com

  • Test the Request Inspection feature.
    • Send a request to your Inspector account.
  • Create an Offline Inspection Submittal.
    • Use your test permit.
  • Did you receive the expected email notifications?

Who do I contact for found issues and questions/comments?

Please notify support@vuspex.com of any issues found during your testing. The sooner you are able to test, the more time we will have to remediate any issues discovered.

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How do I beta-test from the Contractor’s perspective?

Test the VuSpex Contractor features (e.g. “Request Inspection” and “Offline Inspection Submittal”) by signing-in at https://beta.vuspex.com with your Contractor credentials.

If you do not have a Contractor test account, then you must create one prior to testing.

  • See the steps below for Contractor beta-testing.
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How to Sign-in to the beta-test AC Contractor portal:

  1. Login to https://beta.vuspex.com/
  2. Select the Contractor/Field Agents link below the Sign-in area

*Make sure you click the beta.vuspex.com link (not prod.vuspex.com)

VuSpex beta contractor portal 01

*You should see the Contractor Sign-in screen.

Click “Create A New Account” if you do not already have a Contractor account for testing.

Sign-in to the beta-test AC Contractor portal:

  1. Enter your Contractor account credentials and Sign-in

If you are creating a new Contractor account for beta-testing:

  • Use a different email than your Inspector account
    • VuSpex does not allow different accounts with the same email
  • Use the phone number from your cell phone where the VuSpex APP is installed
VuSpex beta contractor portal 02

AC Contractor portal dashboard beta-testing:

Test – Offline Inspection

  1. Click the tab in the upper-right for Offline
  2. Upload images, videos, comments, submit
  3. Did you receive the email notifications as expected?
VuSpex beta contractor portal 03

AC Contractor portal dashboard beta-testing:

Test – Request Inspection

  1. Click the tab in the upper-right for Schedule
  2. Fill out the Request Inspection form, using a test permit
  3. Did you receive the email notifications as expected?
VuSpex beta contractor portal 04

You made VuSpex better!

Thank you for your time & effort

Visit the VuSpex AC Support Page for more information ->